While holding down the Volume down button, connect your iPhone 7 to the computer. Drag the slider to power off your iPhone. While holding down the Home button, connect your phone to the computer, and this will load the recovery screen, and you can erase your iPhone's data.įor iPhone 7 models, hold down the Side button until a slider appears on the screen for powering off your device. Start by disconnecting your iPhone from the computer.įor iPhone 6s and earlier, as well as first-generation iPhone SEs, hold down the Top or Side button until a slider appears on the screen for powering off your device. The process to erase an iPhone differs slightly by the version number. If you don't have access to this, you can take your iPhone to an Apple Store or authorized partner, who can reset your phone. To perform the reset, you need a computer with iTunes installed.

However, if you've made a recent backup, you can restore your data from iTunes or iCloud. You must wipe your iPhone, which unlocks it but deletes all the data on your device. If you've forgotten your Apple iPhone password, there's no straightforward way to get a reminder sent to you or reset the passcode. If you’ve forgotten your Apple iPhone passcode, there’s no simple solution (Image credit: Apple)

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